Working as a system administrator
Technical Support for over 200 + desktop’s / workstations /server
Responsible for maintaining the LAN, WAN (ILL&MPLS), Xeon Servers, Network devices (Routers, KVM, switches, Meru & Unifi wireless controller & AP’s, Communication system devices (AVAYA) & related issues
Create and configure domain users & mail accounts, groups, OUs and group policies.
Handling issues protel, pos, call log tiger system, booking system etc...
Providing IT support to staying guests at hotel.
Configuring clients with Microsoft outlook for e-mail services.
Office 365 User & Management Administration
Managed Biometrics and Access Control system with time attendance.
Configuring and Maintained IPTV & IP Phones.
Configuring, managing and troubleshooting issues with network printers, scanner, photocopier, projector, PCs, laptops and other peripherals
Installed, Configured & troubleshooting of antivirus (McAfee, TrendMicro)
Maintain detailed and up-to-date licenses and hardware/software inventory
Take over all ownership of all user calls logged, ensuring resolution of calls within SLA.
Remote Server Administration through SCCM, Remote Utilities, TeamViewer, Any desk etc.
Involved in Disaster Recovery activity co-coordinating with various teams.
Responsible to take Full & Differential back up in ADS on Daily, Weekly & Monthly basis.
Handling Restoration for the File Server, SQL Server, using Symantec Backup
Administering the file shares, disk quotas & print servers
Monitoring the server's disk space, memory & CPU utilization & critical Events.
Familiarity with RAID Array technologies.
Managing, Monitoring virtual machines on Microsoft Hyper-V servers.
Windows Server 2003/2008/2012 Administration
Managing the AD, DNS, DHCP, WSUS,OU, Group Policies
All the new Software’s / Hardware’s / Upgrades / Patches / Service Packs are tested
Joined: 10 Sep, 2018
Country: United Arab Emirates