Role
We are looking for a technical writer to create, deliver, and maintain content that meets business objectives, user needs, and user learning goals. In this job, you will apply user-centered methodologies to define and create necessary content. You will combine your technical skills with creativity to consider different technical and business approaches that will solve challenging documentation and interface copy problems.
Responsibilities
- Work with engineers to distill and extract key messages from a rough draft
- Create clear, concise, user-friendly deliverables, such as getting started guides, installation guides, tutorials, and release notes and occasionally Blog Posts
- Work with designers and illustrators to provide graphics, video, and other creative services appropriate for the audience
- Validate content for technical accuracy and completeness
- Act as enabler for engineers and the other technical and product roles, democratize the technical writing
Hands-on tasks of this role
- Reproduce the user journey of the beginners and advanced users
- Install and configure Singlestore for internal and external testing and validation of the produced artifacts
We’re looking for someone who has
- Bachelor's or Master's degree in a relevant discipline (Information Management, Technical Writing, Communication, other)
- Excellent written/verbal communication and presentation skills
- Coursework or experience in technical writing or instructional design
- Experience in instructional design and with instructional technology
- Willingness to take calculated risks and stretch to achieve ambitious goals
- Practical experience working using Git