Sales Partnerships Manager

☎ Community Phone

_ remote first and always _

At Community Phone, we are revolutionizing telecommunications with our phone service that's more than just a phone - it's a whole new way of connecting!

Customers deserve more than being treated like a number by big corporations - at Community Phone, we put people first. Our phone service is all about simplicity, transparency, and affordability.  We focus on cutting-edge features (from daily reminder calls to phone tree systems)  and best-in-class spam call protection. We believe technology should enhance human connection, not replace it, and our platform is the perfect blend of traditional reliability and modern flexibility.

Our team has grown rapidly, scaling from 17 to 80 team members spread across the globe while maintaining a great remote work environment. Our remarkable revenue growth speaks to the strength of our customer-centric approach. We're looking for team members who are passionate about delivering top-notch customer experiences in a fast-paced work environment.

Backed by top-tier investors and Y-Combinator, we're driving innovation and growth at lightning speed.

Join us in our mission to transform the phone across America!

🌟 About the role

Our dynamic sales team is primed for expansion, and we're looking for a founding Sales Partnerships Manager to drive growth in our franchise and enterprise accounts. In this role, you'll be the driving force behind expanding our franchise base beyond just inbound calls, and proactively seeking out and closing large-scale partnerships. You'll also play a crucial role in scaling our existing clientele, turning them into raving fans and long-term advocates.

🚀 You will...

• Blaze a trail as our inaugural partnership hire.

• Collaborate closely with the leadership team, reporting directly to our CEO and working hand-in-hand with our VP of High-Velocity Sales.

• Own a $1.6-2M ARR closed/year quota and hit it out of the park.

• Build strong relationships with franchise groups and large accounts, leveraging your finesse to close deals with ease.

• Grow our existing large accounts and maximize their potential.

• Be prepared to hit the road - you'll travel to close accounts and attend conferences to scout out new leads.

• Maximize ACV (Annual Contract Value), crush time-to-close, increase sell-through rate, and hit those ARR (Annual Recurring Revenue) targets.

• Ensure a smooth onboarding process for your closed accounts, paving the way for long-term success.

🏆 To excel in this role, you should have:

• A Fiercely Competitive Spirit: You thrive in a fast-paced environment and love the thrill of the hunt. Your persistence is unmatched, and you're driven by the desire to exceed quotas.

• Franchise Expertise: You have a proven track record of closing franchise deals and cultivating strong relationships with similar large accounts. Even if you don't have direct franchise experience, you've mastered selling to SMBs and brick-and-mortar businesses.

• Analytical Acumen: You understand sales funnels inside and out, with an exceptional grasp of the intricacies of sales metrics, funnel dropoffs, and constraints.

• Sales Tool Savvy: You're well-versed in tools like HubSpot and can confidently navigate a range of sales tools.

💙 Community Phone Culture

Community Phone has a customer-obsessed culture. We are looking for team members who love our product and mission and see the remote first environment as a bonus. 

Beyond the job description, here are some traits members of our team share:

We value Curiosity and learning in our employees. We promote open-mindedness, embrace mistakes, and encourage challenging questions for personal growth. We create a culture of continuous learning to empower our team to tackle challenges and excel in their roles.

Efficiency in everything. We operate lean, optimizing resources to improve our products and deliver a world-class customer experience. We prioritize value over excess, embodying a scrappy and resourceful spirit to achieve our mission and values.

We prioritize taking decisive action over deliberation, recognizing that building a world-class product requires pushing personal limits and taking risks. We believe that a Bias Toward Action is essential for achieving our goals and delivering exceptional results to our customers.

We strive for Transparency and prioritize open, Direct communication. This helps us resolve issues quickly and build strong relationships with our stakeholders.

We take our work seriously and see it as a reflection of who we are. We're always looking for ways to improve and are open to feedback. We approach our work with a sense of ownership and a desire to deliver the best possible results. By embodying a Founder Mindset , we're able to achieve our goals and create exceptional products.

We value a Caring Mentality. Our customers come first, and we collaborate to provide exceptional service. We prioritize teamwork over personal accolades, fostering a customer-focused culture that drives our success and promotes a supportive work environment.

The salary range for this role is from $180-210k OTE. However, total compensation is based on several factors that are unique to each candidate. These factors include (but are not limited to) job-related knowledge and skill set, depth of experience, certifications and/or degrees, and specific work location.