Founders Associate: Product

We're seeking a highly motivated and proactive intern to join our team full-time for six months. This is a fantastic opportunity for someone eager to make a substantial impact in a fast-paced, early-stage startup environment. You are expected to thrive in a demanding and fast-moving environment. You will collaborate closely with our founders. We are hiring for an on-site role in our HQ in Berlin, Germany.

Responsibilities

• Work with our co-founder Tobias to nail our customer activation and retention
• Help customers extract value from our product with our assistant, workflow, or plugin builder
• Proactively come up with improvement ideas for our product based on product analytics
• Prepare and develop documentation for our product
• Investigate customer bug reports and collaborate with our engineering team to get bugs fixed

Skills

• Being obsessed with making the customer happy
• Going the extra mile to give the customer the best experience they’ve ever had
• Being extremely detail-oriented and having a good sense of UX
• Great communication skills in English and German