Deployed Engineer

This role is in person at our office in the Williamsburg neighborhood of Brooklyn, NY.

As a small team, we’re all generalists, constantly pick up new challenges, and interface with customers regularly. Regarding product and code, we’re looking to work with experienced people who can pick a problem and solve it.

We’re adding new customers every week, and as a result, we have more questions, feedback, and support tickets from developers using Fern than ever before. That’s why we’re adding a customer-centric software engineer to our team.

What you’ll do

• Have direct relationships with customers. Whether they’re a CTO, VP of Eng, or Software Engineer, you’ll be the face of Fern and the first person they turn to when they need help. You’ll quickly build a network within the SaaS startup community, especially among YC founders.
• Move fast. To support our customers, you’ll work across several codebases to release bug fixes and features. For example, one day you may fix a bug related to our TypeScript SDK generator and another day you may add features to the Docs Frontend.
• Drive our product roadmap. When you hear a request from a customer that feels hard to build, they may be questioning an assumption we made 6 months ago or proposing a feature requiring a large engineering effort from us. You can use this customer context to build something people want.™
• Build our team. We’re growing, and you will work directly with the CEO, CTO, and other founding members to bring in talented engineers.

What you’ll bring

• 4+ years of professional software development, ideally some of which you’ve spent as a Forward Deployed Engineer
• Strong written and verbal communication skills
• Significant experience working with the OpenAPI specification
• Ability to think on your feet and solve problems during calls with technical customers
• Willingness to be a polyglot and work across multiple programming languages (e.g., TypeScript, Python, Rust)

What we offer

• Interesting and challenging work
• An opportunity to build a network of founders and engineering leaders 
• First-hand experience building an early-stage startup
• A salary of $156,000 to $192,000 and equity
• Living proximity bonus of $18,000 per year if you choose to live near the office
• Meals (breakfast, lunch, and dinner) at the office
• Health, dental, and vision insurance
• Unlimited vacation

Our tech stack

• NextJS + Vercel (Frontend)
• Fern (API)
• Microservices: Express (NodeJs), FastAPI (Python)
• Postgres DB + Prisma ORM
• AWS (Cloud)