At Athelas we're bringing simple, life-changing health care products and medical billing services to people around the globe.
The future of healthcare is at home - we are a team of technologists building the next generation of care management at the intersection of hardware and software. We won’t stop until we’ve brought the world class tools of a hospital to your home.
We develop hardware software, and diagnostics to improve the lives of chronic care patients (cancer, hypertension, schizophrenia, bipolar disorder).
In the US, 80% of healthcare spend occurs in 20% of patients. We aim to drastically reduce this cost through modern devices and preventative care services. Our core device (FDA Class 2 cleared) uses machine-learning trained on cell classification to allow chronic patients to monitor their white blood count at home. Our core software product is a platform to help doctors monitor vitals, trends, etc. of such patients, so that physicians and patients can stay aligned without direct interaction.
We also have a fast growing SaaS Revenue Cycle Management business that provides revenue intelligence for hundreds of healthcare businesses, from small clinics to large health systems. Our state-of-the-art dashboard Athelas Insights provides unparalleled understanding into the financial health of your practice to help you with all aspects of RCM including denials, working A/R, research, and more.
We've raised $132 million at a $1.5 billion valuation from top tier investors such as General Catalyst, Sequoia Capital, Y Combinator, and Initialized.
Remote
Compensation: ~$60k - $75k base salary
What You’ll Do
Manage the on-boarding & implementation process of Athelas Revenue Cycle Management (RCM) tools/services into new medical practices
Coordinate externally with doctors, clinics, and hospitals
Utilize data tools to extract, format, and integrate patient data into the Athelas patient management platform
Partner with the strategy and sales departments to build out and continuously improve the patient, clinic, and doctor implementation processes
Maintain relationships with current customer base
Identify customer needs and expand Athelas services within each account
What You Have
Experience with Account Management or Revenue Cycle Management (medical billing)
At least two years of experience in onboarding, implementation, customer success or account management at a SaaS company
Excellent verbal and written communication skills
The ability to explain complex issues in simple terms and adapt your tone for different users
Self starter with high attention to detail
Experience navigating complex customer environments
Can sort through large volumes of data and drive insights and results
Experience using Microsoft Excel
Ability to contribute to the building of new processes and systems
Why You’ll Like Working with Athelas
Rockstar Team: Join a team with an incredible record - we are the smallest, fastest company in history to receive FDA hematology clearance. We are also the largest Remote Patient Monitoring company in the US, with a fast-growing SaaS Revenue Cycle Management business as well
Technology Focus: Revolutionizing how technology can be used in the healthcare industry
Strong Backing: $132M Series B raised from the likes of Sequoia, General Catalyst, Tribe, Y Combinator
Mission Driven: We are changing the way healthcare is provided, bringing it directly to the people who need it with technology-enabled solutions
Incredible Growth: 500% growth in 2021 and we're just getting started