Responsibilities:
The Platform Reliability Engineering team focuses on the performance and stability of the services that underpin Dell’s revenue generating applications. The platform we run supports key customer touch points throughout their entire journey with us from browse, search and configure, to quote, cart and checkout.
The Platform Reliability Sr Software Engineer in particular:
Responds to production incidents and, in critical situations, participates in triage/root cause analysis on MIM bridges to provide solutions to incidents in a high-uptime environment
Develops code that automates repetitive tasks performed by the application support team
Develops alerting and monitoring mechanisms that proactively notify the team of potential issues and errors which could potentially impact availability of production systems
Develops self-healing solutions that could proactively detect anomalies from system logs and then automatically perform steps to restore and recover service
Provides regular inputs to development teams to enable continuous improvements in the architectural design of future-state commerce applications
Qualifications:
Bachelor’s degree in Computer Science, IT or equivalent
4+ years in an operations or software engineering role
Excellent verbal and written communication skills
Strong problem-solving skills and an eagerness to learn
Passion for technology as well as helping customers and team members
Required Skills:
Expertise with continuous deployment software development lifecycles
Working knowledge of C#, ASP.NET, PowerShell, HTML, CSS, Javascript, JQuery
Understanding of Dell’s commerce platform including but not limited to Pricing, DNC and DCQO
Experience with application monitoring tools including Splunk, Riverbed or Tableau
Understanding of MongoDB or other NoSQL databases
Company Description:
With more than 100,000 team members globally, we promote an environment that is rooted in the entrepreneurial spirit in which the company was founded. Dell’s team members are committed to serving our communities, regularly volunteering for over 1,500 non-profit organizations. The company has also received many accolades from employer of choice to energy conservation. Our team members follow an open approach to technology innovation and believe that technology is essential for human success.
Why work with us?
Life at Dell means collaborating with dedicated professionals with a passion for technology. When we see something that could be improved, we get to work inventing the solution.
Our people demonstrate our winning culture through positive and meaningful relationships.
We invest in our people and offer a series of programs that enables them to pursue a career that fulfils their potential.
Our team members’ health and wellness is our priority as well as rewarding them for their hard work.
Dell
