Overview
HubSpot is a software platform designed to help businesses attract, engage, and delight customers. They offer a variety of tools aimed at inbound marketing, sales, and customer service, all working together to streamline the customer journey you described.
Here's a breakdown of how HubSpot can help at each stage:
- Website Visit & Form Completion: HubSpot offers a content management system (CMS) for building your website and tools to track visitor activity. You can also create forms to capture leads and integrate them with your CRM.
- Phone Call & Email Exchange: HubSpot CRM allows you to manage all customer interactions, including phone calls and emails, in one central location. This gives you a complete view of your customer history and helps your team collaborate more effectively.
- Quote Signing: With HubSpot Sales Hub, you can create and track quotes, proposals, and invoices. Sales automation features can streamline the approval process and get deals closed faster.
- Support & Upsell: HubSpot Service Hub provides tools to deliver exceptional customer service through a ticketing system, live chat, and a knowledge base. Additionally, features within the platform can help you identify upsell opportunities based on customer data.
Eligibility
A startup with under $2 million in funding
Get up to 90% off HubSpot software in your first year, 50% off in your second, and 25% off ongoing.
A startup who has raised over $2 million in named funding up to and including Series A
Get up to 50% off in your first year, and 25% off ongoing.
Deal Availability
