Step aside, Allbirds. Atoms come in quarter sizes you can mix-and-match. Emerging from stealth today in a TechCrunch exclusive, this shoe startup’s obsession with satisfaction allowed it to replace my Nikes. I’ve spent the last 2 months wearing Atoms every day. They’re the first sneaker classy looking enough for semi-formal occasions, but that I can […]
15 Jun, 2018TECHCRUNCH.COM
Step aside, Allbirds. Atoms come in quarter sizes you can mix-and-match. Emerging from stealth today in a TechCrunch exclusive, this shoe startup’s obsession with satisfaction allowed it to replace my Nikes. I’ve spent the last 2 months wearing Atoms every day. They’re the first sneaker classy looking enough for semi-formal occasions, but that I can comfortably walk or even hike in for hours.
Here’s how Atoms is modernizing the footwear experience:Pick your quarter size, say 10.25, and Atoms sends you 10s, 10.25s, and 10.5s, plus socks Try them on and pick any two, even different sizes for different feet, and send the rest back free No logos. Atoms come in jet black, pure white, or black top/white bottom, but don’t stick an ad on your feet Copper threads inside eat bacteria, preventing funky smells Elastic laces with subtle oval eyelets let Atoms slip on but stay tight so you rarely have to tie them Get a discount on your next pair if you send in your old Atoms for analysis and donation
Image via Jeff Macke
At $179, Atoms are pricier than $100 lifestyle Nikes or $79 Allbirds. But the basketball shoe giant just sells in half sizes, while Allbirds offers only whole sizes that fit few perfectly. The right quarter-size Atom for each foot makes them feel molded to your body.
“To make shoes better, you need to know why people wear shoes” Atoms co-founder Waqas Ali tells me. People buy fancy dress shoes they never wear, yet feel embarrassed by the childish designs and branding on most sneakers. “We perfected Atoms for your everyday routine — walking, standing, and commuting” he explains, “You are a person not a billboard, so there’s no logo”.
That hasn’t stopped the shoes from going viral during their beta testing phase. Everyone who tries them on seems to rave about them. That’s driven 4000 people to sign up on the Atoms waitlist which you can join to be first in line. Atoms launch this summer in the U.S., with the first wave of customers getting their shoes in late June/July.
Husband and wife duo Waqas and Sidra Ali started their first shoe company in Okara, Pakistan back in 2012. They attacked the market with one of the best qualities you can find in an entrepreneur: curiosity. Instead of coming in with preconceived notions, they traveled the world to research how people actually wear shoes. “You might assume that ‘Oh in Italy, everyone wears leather shoes’, but the young people there were all wearing sneakers” Waqas recalls.
After launching a Kickstarter, the Alis came to Silicon Valley to go through the prestigious Y Combinator startup accelerator in Summer 2015. There, they drilled into more customer research and product design.
Comfort and style were the big deciding factors in most sneaker purchases, so that’s where the couple wanted to differentiate. They discovered that over 70 percent of people have at least a quarter-size different feet, and over 7 have a half-size discrepancy. So why don’t other shoe company offer quarter sizes? “They make tons of different shoes” Waqas says.
Suddenly, the two guiding principles of Atoms aligned. By designing just a single unisex model in a limited set of colors, it could make quarter sizing scalable while stripping away all the goofy extra fabrics and patterns. 35 percent of customers already take two different sizes. That breakthrough attracted $560,000 in seed funding from LinkedIn’s ex-head of growth Aatif Awan and Shrug Capital.
But Atoms is determined to avoid being labeled a Silicon Valley shoe. Rather than coders, the company wants creative types like painters and graphic designers to be its early adopters. The vision is to create a sneaker a head chef could wear all night in the kitchen without hurting, but that look elegant enough that they could stride into the chic dining room with confidence.
“Most shoes in the market that claim they’re comfortable are only comfortable when you try them on” Waqas laments. Take that other shoe startup Allbirds. They’re super soft and made of wool, and the first steps feel like you’re wearing cloud slippers. But walk 10 blocks and you’ll find the bendy bottoms don’t protect you much.
That’s why Atoms hired an 18-year veteran of the shoe business who’s worked with Adidas and Puma out of Portland and South Korea. He prototyped tons of different versions for Atoms. The result is a strong but light outsole on the bottom with indents cut out for anti-slip traction and to reduce weight. Meanwhile, the upper’s tough mesh material breathes but holds its shape, and refuses stains.
Image via Adam Bain
“Shoe companies say they use sustainable materials but you go to the factories and everything is falling apart” Sidra tells me. Organic materials sound nice but can break down too quickly. “The way we make our shoes environmentally friendly is that they last long” Waqas says with a laugh.
Two months of tough wear later, my Atoms are holding up great. The foamy mid-sole has frayed a tiny bit in the front like many shoes. And the knit materials ingrained some dust when I went camping in them that needed some brushing to get out. But they’ve succeeded in becoming my go-to shoe I can chill, work, and play in.
Now Atoms is trying to build more commerce innovation to turn buyers into lifetime wearers. It’s working on a special pattern for the insole that will rub off based on where you put your weight. The idea is that when people send their old pairs in for a discount on the next, it can analyze that insole pattern to improve the shape of future models.
One day, Atoms hopes to create a completely personalized shoe shopping experience. It hopes to actually give you slightly different insoles with more or less arch support depending on how you wore the last ones. And it’s planning early access to new color combinations and laces for repeat buyers.
It will have to rely on that nimbleness and a flawless customer experience if Atoms are going to gain a foothold in a business dominated by brands with huge ad campaigns and brick-and-mortar distribution. One thing it’s thankful to its shoe startup competitor for is that “Allbirds has shown the world is not just ruled by Nike and Adidas”.
Luckily Atoms has strong differentiation in a world of interchangeable sneakers. “I thought quarter-sizing was a joke or gimmick until I tried the 10.25s” one customer said. “How will I go back to a 10.5 when 10.25 fits so well?” Personally, there hasn’t been another tech or startup product in the past 10 years beyond Apple’s AirPods that has cemented itself so deeply into my daily life.
“There’s no way to hack shoes” Waqas concludes. “You just have to make a good shoes.”